Your browser does not allow storing cookies. We recommend enabling them.


Problems with Managing Tectia Servers

Symptom: Deploying a new configuration to Tectia Server times out

Possible reason:

  • When the managed Tectia Server is version 6.3.5 or earlier, reloading the configuration will hang if the authorization file includes forced commands.


Before deploying a new configuration to managed Tectia Server 6.3.5 or earlier, the server needs to be stopped and started before reloading the configuration. Tectia Manager includes a configuration option to automatically stop and start the managed Tectia Server when deploying a new configuration to the server.

To enable the option:

  1. In the Tectia Manager administration interface, navigate to Settings → System Settings.

  2. Click Edit, to make changes in the system settings.

  3. Check Stop and start SSH pre-6.3.5 server before deploying config check box.

  4. Click Save to save the system configuration changes.




What to read next:

  • Reduce Secure Shell risk. Get to know the NIST 7966.

    The NISTIR 7966 guideline from the Computer Security Division of NIST is a direct call to action for organizations regardless of industry and is a mandate for the US Federal government.
    Download now
  • ISACA Practitioner Guide for SSH

    With contributions from practitioners, specialists and SSH.COM experts, the ISACA “SSH: Practitioner Considerations” guide is vital best practice from the compliance and audit community.
    Download now