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Chapter 10 Troubleshooting Tectia Server for IBM z/OS

This chapter gives instructions on debugging and lists some common error situations that may arise with Tectia Server for IBM z/OS.

You can use a troubleshooting tool ssh-troubleshoot to collect system information, such as platform version, patches, configuration settings, installed software components, and the current environment and state; and information on the Tectia installation (installed product components and versions, their state, and the global and user-specific configurations). The collected information will be stored in file that you can send to SSH technical support for analysis to help in troubleshooting situations. See description of the ssh-troubleshoot tool in Tectia Server 6.4 for IBM z/OS User Manual.

See the Release Notes for known issues in this release of Tectia Server for IBM z/OS.