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SSH

Support Services

SSH Communications Security offers Support Services, the most important of which are consulting, product knowledge and software upgrades. The support engineers at our global support centers are backed by the developers of the SSH information security solutions.

Support services are available according to your selected support plan - whether your business critical systems require support for 24 hours a day, 7 days a week, or less urgent response times. All support plans include software maintenance of major, minor, and maintenance releases of SSH products.

Additionally, SSH offers two public support web sites:

SSH Support Overview at http://www.ssh.com/index.php/support-overview.html provides support information and product documentation.

SSH Answers at http://answers.ssh.com/ is a community support site where SSH professionals give answers to customer questions.

Moreover, SSH Training Center offers a variety of product training to ensure successful deployment and operation of the SSH solutions. You can read more about SSH product training at http://www.ssh.com/index.php/support-overview/ssh-training-center.html.


 

 
Highlights from the SSH.COM blog:

  • Cryptomining with the SSH protocol: what big enterprises need to know about it

    Cryptomining malware is primarily thought of as targeting desktops and laptops and is used to hijack system resources to mine cryptocurrency.
    Read more
  • SLAM the door shut on traditional privileged access management

    Did you know that something as trivial-sounding as granting access for your developers or third parties to a product development environment can throw a gorilla-sized monkey wrench into your operations and productivity?
    Read more
  • We broke the IT security perimeter

    Everyone understands the concept of a security perimeter. You only gain access if you are identified and authorized to do so.
    Read more