All SSH Tectia product documentation is available at http://www.tectia.com/en/Support/Product_Documentation.iw3.
If the product documentation does not answer all your questions, you can find the SSH Tectia FAQ and Knowledge Base at https://support.tectia.com/.
If you have purchased a maintenance agreement, you are entitled to technical support from Tectia Corporation. Review your agreement for specific terms.
Information on submitting support requests, feature requests, or bug reports, and on accessing the online resources is available at http://www.tectia.com/en/Support/Contact_Support.iw3.