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Securing Customer Data and Communications in the Legal Sector

A law firm implements our secure email encryption solution to protect their clients' data and email communications

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Customer

  • A law firm based in the Nordics

  • The Finnish Bar Association mandates that law firms protect confidential communications and data

Powerful quantum-safe security solutions

Challenge: How to protect information sent by customers

Data collection

For a law firm, collecting background information goes hand in hand with accepting new mandates. The attorney needs extensive documentation and information. It is often difficult to define and instruct the client regarding the background material needed.

Data security

Documents are often required as they are in full, with original data intact. Such documents contain trade secrets, information within the sphere of privacy protection, social security numbers, and other sensitive information.

 

Secure communications

The challenge was to provide a new customer with a secure channel through which they can easily start communications with the law firm and share confidential data and documents.

Solution: Initiating secure communications with the law firm from their website

The law firm solved its problem by taking into use our Secure Email encryption solution that enables:

Initiating secure email communications

Customers of the law firm can initiate confidential messaging with the company via their website. So even the first contact is already protected.

 

Sharing large file attachments

Secure Mail enables transferring of large attachments, so the customer does not need to send files separately in multiple emails, for example. The attachment content is also encrypted and protected.

 

Maximum security

The information security level is higher, when using Secure Mail, compared to files that are only archived and password-protected.

Benefits

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Secure

Communicating and sharing data with different groups (clients, employees, attorneys) is secure and effortless.

The Zero Access principle is followed – SSH, as the solution provider, does not have access to the contents of emails on customer servers.

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Easy-to-use

With Secure Mail, sending and protecting confidential emails is straightforward - the firm's customers can send emails via their website.

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Compliant

Customers' information and files are encrypted and protected, meeting data protection requirements (GDPR).

Learn more about securing all business communications, not just email.