Securing Confidential Government Communications with Citizens
A governmental institute secures confidential email communications with citizens abroad
Customer
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A governmental institute based in Finland
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Communicating with citizens both inside and outside Finland's borders
- For example, typical clients include Finnish exchange students studying abroad
Challenge: Protect sensitive and confidential data sent across country borders
Laws and regulations
The governmental body's work is closely tied to the Act on the Openness of Government Activities and the Personal Data Act, which define how government agencies need to protect and process customers' personal data.
Email security requirements
According to the Act on the Openness of Government Activities, unprotected regular email cannot be used to send sensitive personal or confidential information.
Traditional mail and phone calls are not enough
Phone calls can be costly for both parties; plus, being in different time zones makes communication difficult. Traditional mail is slow and possibly unreliable.
Solution: Highly secure and encrypted email communications with Secure Mail
The governmental institute decided to use our secure email encryption solution, which helps them:
Secure email communications across borders
Email communications between the institute and citizens are protected with end-to-end encryption and email security protocols like DMARC, DKIM, SPF, and S/MIME-based encryption.
Inbound and outbound email security
Both inbound and outbound sensitive email communications are encrypted and protected.
Compliance with laws and regulations
Secure Mail is purpose-built for government-grade security and supports compliance with data privacy regulations, including GDPR.
Benefits
Secure
Communicating and sharing data between governmental bodies and citizens is secure and effortless.
The Zero Access principle is followed – SSH, as the solution provider, does not have access to the contents of emails on customer servers.
Easy-to-use
With Secure Mail, sending and protecting confidential emails is straightforward. The government employees can send secure emails using their usual email client, and citizens can respond without the need to create end-user accounts or going through any training on how to use the tool.
Compliant
Citizens' information and email communications are encrypted and protected, meeting data privacy requirements.
