All Tectia product documentation is available at http://www.tectia.com/en/Support/Product_Documentation.
FAQ with how-to instructions for all Tectia products are available at http://answers.tectia.com/.
If you have purchased a maintenance agreement, you are entitled to technical support from Tectia Corporation. Review your agreement for specific terms and log in at https://support.tectia.com/.
Information on submitting support requests, feature requests, or bug reports, and on accessing the online resources is available at http://www.tectia.com/en/Support/Contact_Support.