Tectia Corporation offers Support Services with consulting, product knowledge and software upgrades. The global support centers of Tectia are staffed with competent support engineers and are backed by the developers of Tectia's information security solutions.
Tectia's professional support services are available according to the selected support plan that best caters for your organization's needs - whether your business critical systems require support for 24 hours a day, 7 days a week, or less urgent response times. All the support plans include software maintenance of major, minor and maintenance releases of Tectia products.
Additionally, Tectia offers two public websites:
http://www.tectia.com/en/Support including product information and product documentation.
http://answers.tectia.com/ is a community support site where also Tectia professionals give answers to customer questions.