Support Services

To meet your specific support and maintenance needs throughout the life cycle of each SSH Tectia product, we provide a variety of support plan options. SSH Support Centers are staffed with highly skilled support engineers who provide expertise and knowledge of SSH Tectia solutions, and of data-in-transit security. Direct access to R&D resources of the original developers of the Secure Shell protocol ensures a prompt response also to support requests that require development interaction.
If you would like to learn more about SSH Support Services, please visit Product Support and Knowledge Services.

New Phone Numbers to SSH Customer Support in Finland

The SSH Customer Support phone numbers change in Finland 1st of January 2010. Customers with valid Premium Support agreements get the new numbers via email.

Please note that the Customer Support phone numbers in the USA do not change.

In case you have a valid Premium Support agreement with SSH but have not received the new premium support line numbers, please login to the support site using your support site credentials, and submit a new support request asking for the updated contact information.

In case you do not have a user account for the support site, please contact sales.